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Engineering Complex Scaled Up Innovations

This white paperis written by Dan McClure (Innovation Design Practice Leader,Ӱֱ)and Ian Gray (Director, Gray Dot Catalyst).This is the third of four contributions on the subject of 'Innovation Scaling'submitted for the 'Transformation Through Innovation' theme forthe World Humanitarian Summit. Here are the links to the ھԻsecond貹ٲ.

This is the third paper in a series of four developed in association with the World Humanitarian Summit. The premise of these papers is that scaling of Humanitarian Innovations fails so frequently because it actually represents two new problem domains, one of Scaling Up and another of Scaling Out. We call this area of the innovation lifecycle the “Missing Middle”, and ithelps explain why so many pilots seem to stall, failing to go to scale despite their promise.
This paperlooksat the complexarchitecture needed forScaledUp innovations. If theprior paper was about management, this is about engineering. We look at howlightweight pilot programs, whichincludemany intentional gaps and compromises, require a great deal of added complexity to become a scaled up, sustainable solution.


Since there are a diverse rangeofchallenges that commonly need attention, we have grouped thegaps into four categories;Completeness, Compromise, Connection and Commercials. These 4 C’sprovide a kind of high-level checklist of scaled up solution attributes. In a field that too often assumes pilots can simply be replicated as is, the 4 C'sofferScale Up leaders and program sponsors a simple framework fordiscussing the range ofwork associated with acomplex and messyscale up journey.

To read the complete paper, click.

Disclaimer: The statements and opinions expressed in this article are those of the author(s) and do not necessarily reflect the positions of Ӱֱ.

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